Migration Instructions

If you're an Exchange user, then click here. Otherwise, keep reading.

Since the VT Mail servers will be shut down in October (which means WebMail will eventually be unavailable), everyone with a VT Mail account needs to migrate to VT Google Apps Mail as soon as possible. Using the directions below, you should create your VT Google Apps Mail account and, if you so choose, migrate email from your VT Mail account to your new VT Google Apps Mail account. Be aware that, once you migrate, the action is irreversible. In other words, 30 days following the creation of your VT Google Apps account, you will no longer be able to log in to WebMail.

Note that if you choose to migrate your email from a VT Mail account to your VT Google Apps Mail account, the process could take several hours or days depending on how many messages you have. Also, the transferred email may appear in the All Mail label of your VT Google Apps Mail account and may need to be moved to your Inbox once it transfers.


If you encounter any problems while migrating, see the Migration section of the Frequently Asked Questions page.



VT Mail/WebMail Users

  1. To create a VT Google Apps Mail account, follow the instructions for Transitioning Your VT Mail Email Account to a Virginia Tech Google Apps Mail Account.
  2. Once you've created your account, you can copy your previous emails over to your new account. You will only have 30 days from the time you activated your account to do so. For instructions, see Moving Email from VT Mail to VT Google Apps Mail. Again, the transferred email may appear in the All Mail label of your VT Google Apps account.
If you use an email client (e.g. Outlook, Mac Mail, Thunderbird, etc.), you will need to create a new account in your client. For instructions, see Configuring a Client to Access VT Google Apps Mail.

If you want to transfer email and folders from a previous email client to your new VT Google Apps Mail account, then follow the directions for Moving Email and Folders on an Email Client from a Previous Email Account to VT Google Apps Mail.